Support
How can we help?
Email us directly at support@tradehawkhq.com or use the form below. A real human will respond within one business day, usually faster.
Common questions
Most setup questions are answered in the in-app onboarding panel. Sync, set defaults, upload costs, watch the digest.
Found a bug?
Tell us the shop domain, the page you were on, and what you expected to happen. We move fast on real bugs.
Feature request?
We read every one. We can't ship them all, but the right ones go straight to the roadmap.
Privacy concern?
See our privacy policy. We read products and inventory only — never orders, customers, or pricing.
Outside North American business hours, response time may be slower. We answer every message.